Kings Lane Medical Practice

Higher Bebington Health Centre, 25 Brackenwood Road, Bebington, Wirral, CH63 2LR

Telephone: 0151 608 4347

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The Silver Line

The Silver Line

Who we are | The Silver Line Helpline

The Silver Line Helpline is a free, 24-hour telephone service just for older people. tel:08004708090

In November 2013, The Silver Line Helpline opened its lines to older people across the UK. Since that first call, The Silver Line’s dedicated team of staff and volunteers have picked up the phone and spoken with millions of older people.

Friendship, support and guidance

While Age UK’s Silver Line services have evolved over the years, our mission has remained the same – to support, connect with, and uplift older people.

Specifically, The Silver Line aims to:

  • Offer friendship, conversation and connection to the older people who call us and easing feelings of loneliness and social or physical isolation in the process.
  • Provide a 24-hour helpline for older people who are seeking practical information or guidance on issues that are affecting them.
  • Empower older people experiencing neglect or abuse to access the right protection and, if appropriate, connect them with specialist services who can help.
  • From the moment The Silver Line Helpline was established, it was essential that we be ready to pick up the phone to the people who need us at any hour of the day and night.

Over half of the calls that we receive are made overnight or at weekends, when few other telephone services or helplines are open for the people who need friendship, support or help.

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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