Violence Policy

Violence Policy

Kings Lane Practice Operates on a Zero Tolerance Policy

The government definition of this is:

• any incident where staff are abused, threatened or assaulted in circumstances relating to their work.
• Involving an explicit or implicit challenge to their safety, well-being or health. This includes home visits made by any health professional and extends to relatives, carers, household members and pets.

The Practice will consider off listing the patient if such behavior is deemed to have broken the GP/patient professional relationship. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

In the rare instances when patients are removed from our list for aggressive or violent behavior against us or on our premises, we shall share details of the patient and the violent act with other health and welfare agencies, insofar as it is necessary to protect other health and welfare agency staff.